Unlike traditional tracking pages, Swift offers a completely branded tracking page where customers can get a detailed view of their orders without feeling disconnected from the brand.
How do we solve this problem?
Your brand logo will be displayed at the top. Clicking on which will redirect customers to your website
A clear Help section at the top which will have the support details of the brand so that customers can reach out if they have any queries. Support details include:
Phone number
Email address
WhatsApp number (if available)
Delivery details which will include:
Estimated date & day of delivery
Current status of the order
Courier name
A detailed view of status, right from the point when order is confirmed from the customer
An option to the customers to receive order updates over Whatsapp for better clarity about their order status
Order details which will include:
Order date
Order id
Order total
Social media links of the brand
A review section where customers can share their experience